Return Policy

Annual Conference Cancellations

Should you be unable to attend after your payment is received, a substitute participant may attend at no extra charge. Full refunds will be sent for written cancellations postmarked by March 2, 2012. Conference Workbook plus 50-percent refund will be sent for written cancellations postmarked between March 3 and March 9, 2012. There will be no refunds on registrations or cancellations made after March 9, 2012.

If you have any questions, please contact our customer service department.